This presentation titled “Carrot or Stick? Keys to Boosting Supplier Performance Revealed”- 2017 Procurement Study ,was provided by Dr Stefan Gassner- Grosvenor Management Consulting.
The study findings address the following areas:
- Performance Management Matters
- It’s not the dollars that matter – it’s the Soft Skills that make the difference
- The best buyers interact differently with their suppliers
- Organisations that practice transformational supplier leadership experience significantly better supplier performance
- Public Sector versus Private Sector
- There’s two sides to every story – what your suppliers say