This presentation titled “Carrot or Stick? Keys to Boosting Supplier Performance Revealed”- 2017 Procurement Study  ,was provided by Dr Stefan Gassner- Grosvenor Management Consulting.

The study findings address the following areas:

  • Performance Management Matters               
  • It’s not the dollars that matter – it’s the Soft Skills that make the difference          
  • The best buyers interact differently with their suppliers             
  • Organisations that practice transformational supplier leadership experience significantly better supplier performance           
  • Public Sector versus Private Sector                        
  • There’s two sides to every story – what your suppliers say