Outcome-based Procurement/Contracting (Syd)

 “The Customer really doesn’t want a drilling machine, he wants a hole in the wall”

As government agencies and businesses across all industries come under increasing pressure to deliver more value within constrained budgets, organisations are looking to an outcome based contracting model for a solution.

Outcome based contracts, where customers pay for pre-agreed ‘outcomes’ rather than for prescribed products and services, are not new, but are gaining increasing attention. 

 This session will explore:

• What is outcomes based Procurement/Contracting?
  
• How is it different to more conventional contracting models?
• When and where is it appropriate to use outcome based procurement/contracting?
• What are its defining characteristics?
• What are the challenges for outcomes based procurement/contracting?
• How do we measure the performance of the outcome?